Terms of Service

2. Nature of Service & Independent Contractor Disclaimer

Connect Plumber is a referral and contractor-matching resource. We connect homeowners, landlords, and commercial property managers with independent, third-party plumbing contractors across all 50 U.S. states.

3. Free Estimates & Pricing

Cost figures presented on our website, in our plumbing cost calculators, or via initial telephone consultations are approximate estimates based on national and regional averages. Actual pricing is determined after an on-site inspection by the dispatched professional, taking into account pipe accessibility, materials required, local permit fees, and job complexity.

All contracts, guarantees, and warranties are strictly between you and the independent plumbing contractor you choose to hire.

4. 24/7 Emergency Dispatch

Our telephone dispatch line (833) 997-7008 operates 24 hours a day, 7 days a week, 365 days a year to route emergency calls to available local technicians. While we make every effort to connect you immediately, technician arrival times depend on technician availability, severe weather, traffic, and emergency volume in your area.

5. User Conduct & Prohibited Uses

You agree to use our website and services only for legitimate plumbing service requests. You agree not to:

• Submit false, fraudulent, or speculative requests for quotes.
• Interfere with, disrupt, or compromise the security of our platform.
• Scrape, spider, or reverse-engineer our content, database, or calculators without prior written authorization.

6. Limitation of Liability

To the fullest extent permissible by applicable law, Connect Plumber, its affiliates, directors, officers, and agents shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from the work, actions, omissions, or negligence of any independent contractor referred through our platform.

7. Contact Information

For questions or formal inquiries regarding these Terms of Service, please reach out to: